1. What is Vietnam Legacy Tours?
Vietnam Legacy Tours specializes in organizing in-depth heritage and cultural experiences throughout Vietnam. We provide unique journeys filled with history, artistry, personal stories, and authentic connections with local artisans and experts.
2. Which tour should I choose for my first time in Hue/Hoi An/Da Nang...?
Our signature tours include:
Hue Royal Tombs Tour: Discover royal tombs with in-depth storytelling by our expert guides.
Hoi An Heritage Walking Tour: Explore the ancient town, join lantern-making workshops, and taste traditional cuisine.
Da Nang Heritage Tour: Visit Marble Mountains, Cham Sculpture Museum, and experience authentic local crafts.
Need help deciding? Contact us for personalized recommendations!
3. Are tours limited to a specific group size?
Yes. We focus on small groups (4–12 guests per tour) to ensure a personalized experience and meaningful interactions with guides and artisans. Private tours or larger group bookings are available upon request.
4. What’s included in the tour price?
Our tours typically include:
All transportation and transfers
Professional heritage guide
Entrance fees, workshop/activity costs (if applicable)
Bottled water, basic travel insurance (varies by tour)
Not included: main meals (unless specified), personal expenses, gratuities
5. How can I book a tour?
Book directly on our website: vietnamlegacytours.com
WhatsApp: +84937687997
Email: sales.vietnamlegacytours.com
Our team will confirm your booking and offer tailored advice within 24 hours.
6. Can I request a private/customized tour?
Absolutely! We specialize in creating tailor-made tours for individuals, families, or corporate groups. Just send us your interests and requirements—our team will suggest the best options and provide a quote.
7. What languages are available for tour guides?
Our guides are fluent in English. We can arrange guides in French, and other languages with advance notice.
8. Do you cater for children, seniors, or guests with special needs?
Yes. We have experience with families, seniors, and travelers with specific needs. We’re happy to adapt the itinerary, transport, or pace to ensure comfort for all guests.
9. What is your cancellation and refund policy?
Cancel up to 7 days in advance: 100% refund
Cancel 3–6 days in advance: 50% refund
Cancel within 3 days: no refund
(Policies may vary by tour/season; details are clearly provided at booking.)
10. Do you accept agent or business partnerships?
We welcome collaborations with travel agencies, hotels, educational organizations, and event organizers. Please contact us via [email/hotline] or use the partnership form on our website.
11. How can I receive promotions and updates on new tours?
Sign up for our newsletter on the website
Follow us on Facebook, Instagram, YouTube, and TikTok
Look out for Early Bird offers and special combo deals during holiday seasons
12. How do I know my booking is official and secure?
All bookings are confirmed via our official email, with digital receipts or contracts. Please ensure you only book via our website [vietnamlegacytours.com], hotline, or official email.
13. Is travel insurance included in the tour?
Most tours include standard travel insurance. If you need extended coverage or insurance for large groups, please let us know in advance.
14. How does Vietnam Legacy Tours protect customer data?
We strictly protect your privacy. All personal data is securely managed and only used for tour operations and customer care.
15. How can I provide feedback or share my experience?
Email us directly or call our hotline
Leave a review on our website, Facebook page, Google, or TripAdvisor
Your honest feedback helps us improve our service!
